Admin Guide | Rzilient Platform

Find out how to make the most of the Rzilient platform.

Should you have any questions, do not hesitate to reach out to our Customer Success team: [email protected] — we would be happy to help!

1. Get started

Set up your profile

Create your sites and departments

Add your users to the platform

There are two ways to add new users to your account:

Assign departments / working sites to employees

Add your team's equipment

🎉 Please note that if your subscription gives you access to an MDM service, your fleet will automatically be uploaded.

Add your equipment in stock

📦 Do you have any unused equipment in stock? Add them to the platform and assign them to your next employees!

Assign a manager role

2. Daily Use

Onboard a new employee

Easily prepare your new employee's arrival — and make sure their devices are up and running.

Offboard an employee

Plan your employee's departure, and make sure their equipment is clean and ready to be reassigned.

Define an user's catalogue view

In order for your employees to purchase equipment on their own, you need to choose which devices to put in their catalogue.

Purchase equipment

For an existing employee, or for your stock:

To purchase equipment for a new employee, please use the onboarding process:

Approve or reject orders

See invoices

See the order's history

Manage your fleet

From the platform, you can manage your entire fleet

3. Contact our IT support team and follow up with tickets

Our experts are available:‍

💬 Via chat on the platform

📞 By phone: 🇫🇷 +33 1 76 41 13 37 | 🇺🇸 +1 866-995-3341

✉️ By mail : [email protected]‍