 KROW is a robust system that offers a simplified application process for candidates and  streamlined lead management for recruiters. As great as we know KROW to be, sometimes things don't work as expected. 

The quick guides below will help diagnose and address any issues that you are experiencing.

The guides below are grouped into different categories based on topic

This guide will detail the updates to the session length in KROW's platform and the questionnaire. 

These feature updates were released on September 20, 2022.

Why did KROW log me out?

Krow

If you were unable to answer your question with the guides then please reach out to 

. Screenshots are extremely helpful for diagnosing any issues. 

Please note that KROW cannot diagnose issues related to internet connectivity, hardware, and software. You will need to work with your IT Team regarding these issues. 

How can we help with KROW?