Free QA Plan Template to Ensure Project or Product Quality | Scribe
Back to Gallery

Free QA Plan Template to Ensure Project or Product Quality

Operations
Improve workflows and maintain high-quality standards in your projects with our free QA plan template. Simplify processes and achieve consistent results.
Last updated:
February 14, 2025
No items found.
Back to Gallery

Free QA Plan Template to Ensure Project or Product Quality

Operations
Improve workflows and maintain high-quality standards in your projects with our free QA plan template. Simplify processes and achieve consistent results.
Last updated:
February 14, 2025

Quality assurance (QA) plans set firm guidelines to ensure projects and products reach a certain standard. They outline the scope, objectives and a full testing plan to clarify expectations and demonstrate what success looks like.

A QA plan template helps you quickly describe your project’s requirements and objectives so your whole team is on the same page.

What’s a QA Plan?

Quality assurance plans define objectives and key performance indicators (KPIs) so services reach a desired standard. Project managers write these documents in the early stages of projects and product development as a reference throughout the entire lifecycle. 

A template for quality assurance plans outlines essential sections, helping you define requirements so teams know what they’re shooting for. It also establishes a consistent process you can use during future endeavors.

QA Plan Template Components

A solid quality assurance format should cover fundamentals like project scope, metrics and testing processes. Here are the must-have elements for a strong QA plan template.

Introduction

The introduction is a summary of the QA plan’s boundaries and goals. It’s generally separated into purpose, scope and objectives, providing a reference for your team to keep them aligned and focused throughout the project.

Roles and Responsibilities

This list outlines each team member’s responsibilities and contact details. It typically includes project managers, QA engineers, developers and designers. Keeping a thorough record of roles and responsibilities boosts accountability and helps employees understand who to go to with specific questions.

QA Processes and Protocols

This section outlines your methods for measuring and monitoring quality. It should also explain your testing plan and schedule so team members and other stakeholders know when to expect various QA activities. 

Quality Metrics and KPIs

A QA plan's main purpose is to define what success looks like, so this section details metrics, KPIs and total defect tolerance. It should also standardize which data collection tools to use. Employees will use this information as a benchmark to decide whether their outputs are up to standard.

Risk Management

The last step is describing potential risks and mitigation strategies. This is a go-to reference for team members so they can calmly address problems using preapproved strategies.

6 Steps to Write a QA Plan

While the final document will depend on your specific project or product, these quality assurance plan examples can help you fill in the most common components in our template.

1. Outline the Scope and Objectives

Write a summary explaining the purpose of your project and its limitations. Communicate expectations and guidelines without going into extensive detail. To provide more information to the reader, it’s best to link to other documents, like your project scope guidelines.

2. Identify Stakeholders and Assign Responsibilities

List all relevant stakeholders’ full names, job titles, contact details and responsibilities for the project. If you have separate groups, put them under subheaders like “Project Team” and “QA Team.” 

3. Set Up QA Processes and Protocols

Describe the checks, audits and defect tracking you’ll use to verify quality. This is also where you’ll standardize your review plan, including your testing scope and how you’ll document results.

We recommend including a quality checklist that your team can follow when reviewing the end product so they don’t miss any critical steps.

4. Define Quality Metrics and KPIs

Figure out what success looks like for your project and list which metrics you’ll use to see if it meets your quality standards.

Make sure to collaborate with your QA team, as they’ll have expert insights into which KPIs are effective and feasible. If you’re working with external clients, ask what quality standards they want you to adhere to.

5. Plan for Risk Management and Contingencies

Consider potential issues and develop a response strategy for each. Involve stakeholders to make sure this list is exhaustive and contains approved solutions. We recommend linking to other documents — like a communication plan and risk register — to provide even more details.

6. Review and Refine the QA Plan

Once you complete your draft, share it with your team and ask for their honest comments and questions. Thorough feedback helps you refine the QA plan until it clearly communicates expectations.

No items found.
Back to Gallery

Free QA Plan Template to Ensure Project or Product Quality

Operations
Improve workflows and maintain high-quality standards in your projects with our free QA plan template. Simplify processes and achieve consistent results.
Last updated:
February 14, 2025

Quality assurance (QA) plans set firm guidelines to ensure projects and products reach a certain standard. They outline the scope, objectives and a full testing plan to clarify expectations and demonstrate what success looks like.

A QA plan template helps you quickly describe your project’s requirements and objectives so your whole team is on the same page.

What’s a QA Plan?

Quality assurance plans define objectives and key performance indicators (KPIs) so services reach a desired standard. Project managers write these documents in the early stages of projects and product development as a reference throughout the entire lifecycle. 

A template for quality assurance plans outlines essential sections, helping you define requirements so teams know what they’re shooting for. It also establishes a consistent process you can use during future endeavors.

QA Plan Template Components

A solid quality assurance format should cover fundamentals like project scope, metrics and testing processes. Here are the must-have elements for a strong QA plan template.

Introduction

The introduction is a summary of the QA plan’s boundaries and goals. It’s generally separated into purpose, scope and objectives, providing a reference for your team to keep them aligned and focused throughout the project.

Roles and Responsibilities

This list outlines each team member’s responsibilities and contact details. It typically includes project managers, QA engineers, developers and designers. Keeping a thorough record of roles and responsibilities boosts accountability and helps employees understand who to go to with specific questions.

QA Processes and Protocols

This section outlines your methods for measuring and monitoring quality. It should also explain your testing plan and schedule so team members and other stakeholders know when to expect various QA activities. 

Quality Metrics and KPIs

A QA plan's main purpose is to define what success looks like, so this section details metrics, KPIs and total defect tolerance. It should also standardize which data collection tools to use. Employees will use this information as a benchmark to decide whether their outputs are up to standard.

Risk Management

The last step is describing potential risks and mitigation strategies. This is a go-to reference for team members so they can calmly address problems using preapproved strategies.

6 Steps to Write a QA Plan

While the final document will depend on your specific project or product, these quality assurance plan examples can help you fill in the most common components in our template.

1. Outline the Scope and Objectives

Write a summary explaining the purpose of your project and its limitations. Communicate expectations and guidelines without going into extensive detail. To provide more information to the reader, it’s best to link to other documents, like your project scope guidelines.

2. Identify Stakeholders and Assign Responsibilities

List all relevant stakeholders’ full names, job titles, contact details and responsibilities for the project. If you have separate groups, put them under subheaders like “Project Team” and “QA Team.” 

3. Set Up QA Processes and Protocols

Describe the checks, audits and defect tracking you’ll use to verify quality. This is also where you’ll standardize your review plan, including your testing scope and how you’ll document results.

We recommend including a quality checklist that your team can follow when reviewing the end product so they don’t miss any critical steps.

4. Define Quality Metrics and KPIs

Figure out what success looks like for your project and list which metrics you’ll use to see if it meets your quality standards.

Make sure to collaborate with your QA team, as they’ll have expert insights into which KPIs are effective and feasible. If you’re working with external clients, ask what quality standards they want you to adhere to.

5. Plan for Risk Management and Contingencies

Consider potential issues and develop a response strategy for each. Involve stakeholders to make sure this list is exhaustive and contains approved solutions. We recommend linking to other documents — like a communication plan and risk register — to provide even more details.

6. Review and Refine the QA Plan

Once you complete your draft, share it with your team and ask for their honest comments and questions. Thorough feedback helps you refine the QA plan until it clearly communicates expectations.

FAQs

What’s a QA/QC Checklist?
How do I use this template?

A QA/QC checklist helps teams monitor and manage quality assurance (QA) and quality control (QC) tasks. This is usually in the “QA Processes and Protocols” header to help teams track completed activities and thoroughly test outputs.

Easily duplicate this template by selecting "Save This Page" in the top right corner. Once you go through a quick sign-up process, you'll find the template waiting for you in your Dashboard or under Favorites.

How Do I Create a QA Framework?
What is Scribe?

Start by defining your project’s objectives and stakeholders’ needs. Then, work with QA engineers to choose methodologies, tools and testing procedures to reach your goals. This complex process varies from company to company, so collaborate with your team and develop a framework that works well for you.

Scribe is a tool that creates step-by-step guides - instantly! Download our free Chrome extension to start creating guides for any process.

How Do I Use This Template?
What is Pages by Scribe?

Click Use This Template at the top of this page to open the quality assurance plan template in Scribe. Then, click the Duplicate Page icon in the top right. Select which team you want the template saved to and whether to keep the linked Scribes. Click Duplicate, and the template will appear in your Scribe Dashboard within your chosen team. You can then open and edit it as needed.

Create beautiful process documents with Pages - complete with Scribes, videos, texts, lists and more. Easily create your next training guide, onboarding plan or SOP with Pages. Or, better yet, use one of these templates to get started!