customer-facing teams

White glove service - in half the time

Drowning in customer questions? Here's your lifeline. Onboard, train and support clients 93% faster with auto-generated step-by-step guides.

Scale your customer trainings

Scribe instantly turns any process into a step-by-step guide.

Boost customer onboarding & adoption

Help even your least tech-savvy clients master your products with Scribe’s easy-to-follow format of screenshots and text.

Increase effectiveness of customer trainings

Calendar filled with one-off, repetitive customer trainings? Reduce the amount of time spent training customers by sending step-by-step guides that can be accessed whenever.

Reduce ad hoc customer questions

Service with a smile gets really hard when you’re answering the same questions over and over again. Eliminate the hours you spend answering customer questions with Scribe’s automatic guide creation and library.

“Scribe saves me so much time. My customers often need help with the same processes, so I Scribe something once and can use it over and over.”
Almog P., Relationship Manager
“Scribe has been a game-changer in helping me onboard customers at LinkedIn. Cuts onboarding time in half.”
Vaughn G., Relationship Manager
“Scribe is incredibly efficient for communicating with customers in a scalable manner.”
Mikaila H., Customer Success Manager
“Scribe has been a game-changer in helping me onboard customers at LinkedIn. Cuts onboarding time in half.”
Vaughn G., Relationship Manager
“Scribe saves me so much time. My customers often need help with the same processes, so I Scribe something once and can use it over and over.”
Almog P., Relationship Manager
“Scribe is incredibly efficient for communicating with customers in a scalable manner.”
Mikaila H., Customer Success Manager
Favorite features

Document and share any process

Automatic step-by-step guide creation
Works on any web or desktop process
Customize text, add reminders and annotate screenshots
Share with your customers and teammates
Redact any sensitive customer information
Boost your team's productivity today

Why customer-facing teams 

 Scribe

90%

decrease in time spent explaining processes

70%

reduction in time spent answering client questions

25%

decrease in Sales & CSM ramp time
Case study

Crexi uses Scribe to answer client questions at scale

How a Customer Success team uses Scribe to reduce the time they spend answering client questions by 70%.

Create your first Scribe in seconds