Customer-Facing Teams

Scale your customer trainings

Scribe instantly turns any process into a step-by-step guide

Boost customer onboarding & adoption

Help even your least tech-savvy clients master your products with Scribe’s easy-to-follow format of screenshots and text.

Increase effectiveness of customer trainings

Calendar filled with one-off, repetitive customer trainings? Reduce the amount of time spent training customers by sending step-by-step guides that can be accessed whenever.

Reduce ad hoc customer questions

Service with a smile gets really hard when you’re answering the same questions over and over again. Eliminate the hours you spend answering customer questions with Scribe’s automatic guide creation and library.

Go-to people love Scribe

Scribe has been a game-changer in helping me onboard customers at LinkedIn. Cuts onboarding time in half.

Vaughn G.

Relationship Manager

Scribe saves me so much time. My customers often need help with the same processes, so I Scribe something once and can use it over and over.

Almog P.

Relationship Manager

Scribe is incredibly efficient for communicating with customers in a scalable manner.

Mikaila H.

Customer Success Manager

How Gong Uses Scribe to Exceed Customer Expectations

Discover how Scribe helped Gong, a revenue intelligence startup, increase its customer experience and boost the team's performance.

Read the Case Study

Document & share any process

Features that'll have you saying "where has this been all my life!?"

Automatic step instructions

From step-by-step guides to manuals, get the most out of your team's documentation.

Shareable links & PDF export

Share your guides however you need: via email, embed in your wiki or LMS, or export to PDF.

Custom branding

Add your company logo and colors to create on-brand, professional-looking guides.

Web & desktop process capture

Automatically create how-to guides for any web or desktop based process.

Sensitive data redaction

Stay compliant by automatically redacting employee or customer data from screenshots.

AI-generated process documents

Use AI to generate SOPs, training manuals and process overviews for any process.

What’s the Scribe impact?

Scribe will save your team hours of work (and lots of headaches) every week

15x

Save time

Document your processes 15x faster.

67%

Get answers faster

Find answers to your questions 67% faster.

25%

Increase productivity

Boost your team’s productivity by 25%.

Ready to try Scribe?

Scribe automatically generates how-to guides and serves them to your team when they need them most. Save time, stay focused, help others.

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White glove service – in half the time