Introduction
Companies walking a growth path face a number of challenges and obstacles — like tool adoption.
While well-established, large-scale companies depend upon in-house engineering teams to create in-app messaging apps. Such apps help them with the retention of existing users and onboarding new customers.
On the contrary, startups and small-scale teams lack the resources to invest in such engineering teams. Thus, they look out for alternatives that help with user activation, retention and onboarding. This is where the Digital Adoption Platform (DAP) comes into the picture.
A DAP is a software that lets non-developers curate in-app content that leads users via tooltips, task lists, walkthroughs, product tours and more.
Userpilot is an excellent tool... for the right user. If you're finding that it's not the fit for you, here are the best competitors to keep in mind.
Top Userpilot alternatives
- Scribe
- Whatfix
- IntroJS
- Pendo
- HelpHero
- Appcues
- UserGuiding
What is Userpilot?
Userpilot is a tool that provides you with the required tools to enhance user activation and increase feature adoption. All of this and more is done while allowing you to monitor the performance of what you created with a straightforward analytics feature.
The tool is equipped with a variety of features, such as NPS, resource centers, checklists, tooltips, walkthroughs and more.
Key features of Userpilot
- AB Testing
- Account Alerts
- API
- Account Management
- Behavior Tracking
- Activity Dashboard
- Communication Management
- Customer Engagement
- Configurable Workflow
- Customer Management
- Customizable Branding
- Customer Segmentation
- Event-Triggered Actions
- Onboarding
- Real-Time Notifications
- Analytics / Reporting
- Usability Testing
- User Journeys
- Usage Analytics / Tracking
- User Research Analysis
Pricing of Userpilot
Why might you want a Userpilot alternative?
There is a variety of reasons why you might want to look for a userpilot alternative. To begin with, the tool is a bit challenging for newbies and non-technical people. Also, it may lack customization and visuality options as compared to its competitors. The tool could be overpriced for some people as well. Thus, looking for an inexpensive alternative is more beneficial.
Top Userpilot alternatives
1. Scribe
G2 Rating: 5/5
Capterra Rating: 4.6/5
Scribe is a tool that helps you unlock opportunities for growth at every step.
While Scribe isn't a traditional DAP, it's proven to be a game changer for internal and external product adoption and training.
With this tool, you can effortlessly convert a profound process into a step-by-step guide — almost instantly. All you have to do is:
- Download and turn on the extension.
- Walk through your process as usual.
- Click the extension again — and watch Scribe auto-generate written instructions, complete with annotated screenshots.
Here's a Scribe in action. (And it only took 15 seconds to make!)
Share, edit and organize Scribes all in a single platform. You can also:
- Share via link.
- Export to PDF.
- Embed in other tools.
- Combine with video, images and more using Scribe Pages.
Here's a Scribe Page that helps ramp up Asana users.
Scribe helps you decrease the time spent on documenting and sharing processes by almost 93 percent. Get back your time while training employees and adopting new technologies.
Scribe Pricing
Why is Scribe a good alternative?
Scribe is a fast, easy and effective way to ramp up any technology. The user interface is intuitive, user-friendly and organized. It's an excellent internal and client-facing tool, with custom-branding and personalization features.
Scribe can supplement or completely replace your current training materials. It's an inexpensive and flexible tool with the power to skyrocket your digital transformation efforts.
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2. Whatfix
G2 Rating: 4.6/5
Capterra Rating: 4.6/5
Whatfix is a tool that eradicates the barriers between true productivity and your users. This DAP evaluates and automates processes, thus, offering step-by-step guidance with every app. It offers user guides to enhance user productivity as well as employee productivity with intuitive and friendly user manuals. The tool enhances product adoption with the help of in-app. It also comprises onboarding features, making the entire process hassle-free and efficient for users. Whatfix is generally used by enterprises. The customer support team also helps customers during a project they are working on.
Whatfix Pricing
Whatfix supports a variety of requirements. Based on what your goals are, you can choose a package that meets your needs. To find out the pricing, you will have to get in touch with their customer support team.
Why is Whatfix a good alternative?
Whatfix is a simple yet powerful tool that helps you create content in streamlined steps without the need for coding. It offers a true customer connection as the support team helps you throughout the project. Whatfix is also a reliable and secure tool that has an omnichannel presence.
🎓 These Whatfix alternatives are worth a look.
3. IntroJS
G2 Rating: 4/5
Capterra Rating: 4.5/5
IntroJS is an open-source, lightweight JavaScript library that helps empower the entire product team when it comes to developing in-app guidance for improved customer onboarding and better adoption. It provides a commercial product that is available with a premium license for a lifetime. Thus, you will have to pay only a one-time cost. The tool is extremely cost-friendly and can be customized effortlessly.
IntroJS Pricing
Why is IntroJS a good alternative?
IntroJS is a complete and robust API that offers you the ability to personalize and customize the library as per your preferred settings. Moreover, unlike Userpilot, this tool offers lifetime pricing. Thus, it turns out to be more affordable for enterprises.
4. Pendo
G2 Rating: 4.5/5
Capterra Rating: 4.5/5
Pendo is one such digital adoption platform that targets product managers. Its robust DAP offers tools for product teams that can be used to create in-app experiences to drive better adoption via helpful and intuitive app experiences. The platform is known for its powerful analytics and feedback tools that let product teams accumulate implicit event-tracking data without depending on or relying upon the engineering team. With this, product teams can effortlessly create, integrate, evaluate and iterate user flows quite instantly.
Pendo Pricing
Pendo is available in both free and premium versions. With the former version, you will not have to pay a single penny out of your pocket as it is free for a lifetime. However, for the latter version, you will have to get in touch with their customer support team to find out the pricing.
Why is Pendo a good alternative?
Whether it is the software you are buying or the software you are building, Pendo is a tool that can help teams of every size integrate the product-led methodology in the organization. The tool helps you develop, promote, sell and support your products efficiently. Moreover, it also has a free version available that can be used by newbies who don’t want to invest a huge amount in such tools.
💡 Want an alternative to Pendo? Check out our guide.
5. HelpHero
G2 Rating: 4.9/5
Capterra Rating: 4.5/5
HelpHero is a software specializing in product tours. This one is a budget-friendly Userpilot alternative, which is one of the reasons why it is popular among the Server Message Block (SMB) protocol and mobile app sectors. The tool is priced as per the Monthly Active User (MAU). Not just that, you also have an option to buy its subscription for annual use. HelpHero offers tools for small organizations that have small engineering teams. It helps create and test product tours as well as onboarding walkthroughs with the help of pop-ups, task lists, and step-by-step tutorials. The tool also has a basic analytic metric that helps evaluate and monitor the success of onboarding content flows.
HelpHero Pricing
Why is HelpHero a good alternative?
One of the reasons that make HelpHero a great alternative to Userpilot is its affordable price. As compared to Userpilot, this tool can be purchased at a fraction of the former’s cost. Not to mention, the ease of usage is superior and effortless. If you are new to this domain, using the HelpHero tool will be an intuitive experience for you.
6. Appcues
G2 Rating: 4.7/5
Capterra Rating: 4.8/5
Appcues is one more digital adoption platform that you can consider as an alternative to Userpilot. This tool has a specialization in developing contextual experiences. Along with that, it also helps you with in-app content so as to make the product experience better and reformed. Appcues comes with the same pricing as Userpilot but has an extensive technical toolset when it comes to personalized edits and customizations. If you are a product manager, you can easily copy a JavaScript snippet into your product and begin designing the in-app experiences. Its products provide powerful analytics that holds user event data to evaluate experiment impact and enhance important user and product metrics.
Appcues Pricing
Why is Appcues a good alternative?
If you are somebody who is looking forward to a huge list of customization features, which is missing in Userpilot, then Appcues is the tool to choose. This tool allows you to add in-app messaging for onboarding, outage reporting, new feature announcements, and feedback or surveys. Moreover, the interface of this tool lays over your app; thus, you can add a variety of cues and flows without bugging the engineering team.
👀 Check out our list of the top Appcues alternatives and competitors.
7. UserGuiding
G2 Rating: 4.7/5
Capterra Rating: 4.7/5
UserGuiding is a no-code platform that helps you with onboarding users instantly. This platform also assists you with increasing adoption and decreasing manual interference, courtesy of its interactive walkthroughs. Standing true to its name, the tool guides your users and showcases helpful articles that they can read without leaving the app. Its drag-and-drop interface makes it a perfect choice for those who don’t belong to a technical background.
UserGuiding Pricing
Why is UserGuiding a good alternative?
You can use the UserGuiding tool to highlight specific vital features in your trial or paid funnel. It can easily increase your conversion rate. The tool works towards decreasing the support tickets your brand receives on a daily basis by simplifying the understanding of your products. Moreover, UserGuiding lets you design an attractive product walkthrough in a few minutes, and that too, without creating any line of code. It supports happy product managers, free trial conversions, and fewer support tickets.
💡Looking for a UserGuiding alternative? Check out our guide
Wrapping up: What Userpilot alternative is right for you?
When it comes to choosing a digital adoption platform or helpful alternative, you must choose the one that lets your product team enjoy a more customizable, scalable and efficient solution for adoption and product onboarding.
What stands out for your particular needs?
Look for a tool that provides easy customization, versatility, and an abundance of features. A good DAP or DAP alternative must allow end-users to consume content like it is a child’s play; thereby, maximizing Return on Investment (ROI) and employee productivity for you.
