is an innovate audit platform designed directly in line with the 2021 National Standards for Healthcare Cleanliness in England.

In this channel, you will find both scribes and videos to assist you in using the system effectively. If a process has Scribe and video, the video will be available within the Scribe.

We are constantly striving to improve our training resources, and we value any feedback you may have. If you require help with a process not currently covered here, please let us know and we can produce it on demand.

Performing an xClean Audit (Android)

Performing an xClean Audit (iOS)

Performing an xClean Audit (via Web)


The Reporting Dashboard

Running xClean Reports

Scheduled Audits Report

Send Audit Report on Request

View Audit Report

View Audit Scoresheet

View and Close Down Rectifications

Print Rectifications

View and Print Star Ratings

Change Functional Risk Category Settings

Change Rectification Timescales

Manage Element Responsibilities and Actions

Set Notification Group Users (Automated Emails)

Create a New User (xClean)

Assign Roles & Locations to Users (xClean)

Reset User Password (xClean)

Add and Edit Wards (xClean)

Add and Edit Rooms (xClean)

Assigning and Removing Elements from Areas

Send Cleaning Standards Data Logs (Android)

Send Cleaning Standards Data Logs (iOS)

Load Configuration Data (Android)

Load Configuration Data (iOS)

TROUBLESHOOTING: Incorrect Audit Schedule (Change Functional Risk)

TROUBLESHOOTING: Incorrect Number of Audits Scheduled (Scheduled Audits Report)

TROUBLESHOOTING: User Not Receiving Post-Audit Emails


Perform an Efficacy Audit (via Web)

Perform an Efficacy Audit (Android)

Perform an Efficacy Audit (iOS)

The Efficacy Audit Dashboard

Set Colour Thresholds and Re-Audit Schedules

Add a Question

Edit or Delete a Question

Create a New User (Efficacy Audit)

Activate Efficacy Audits for an xClean User

Reset User Password (Efficacy Audit)

Cleaning Standards

Synbiotix Support

xClean Cleaning Standards

This guide provides step-by-step instructions on how to create a new user and assign roles and locations in Synbiotix system for the Efficacy Audit. It is important to assign roles and locations correctly to ensure that the user has the necessary access and permissions.

The Cleaning Standards app, also known as the 'offline', gets all the system data from the dashboard (the 'online') during the first login daily. This data includes location updates, password resets, and new user information. If any changes occur during the day, they won't appear automatically in the app. You'll need to perform a manual data load to access this information.

This guide provides step-by-step instructions on how to manage element responsibilities and actions in Synbiotix Cleaning Standards. It explains how to add, edit, and archive elements, as well as add and edit actions.

This guide provides step-by-step instructions on how to send an audit report upon request in the Synbiotix Cleaning Standards system.

This guide provides step-by-step instructions on how to set up automated post-audit emails for a user in Cleaning  Standards.

This guide provides step-by-step instructions on how to perform an Efficacy Audit using the iOS app. It explains how to log in, select the required hospital and ward, complete questionnaires, enter comments, and submit the audit. It also provides tips on synchronising the audit and reminds users to log out when finished. This guide is essential for anyone who needs to conduct an Efficacy Audit on their iOS device.

This troubleshooting guide provides step-by-step instructions on how to correct an incorrect audit schedule by changing the functional risk.

This guide provides step-by-step instructions on how to view and close down rectifications in Cleaning Standards. It includes information on how to access the rectifications from different routes and levels, as well as how to mark rectifications as completed. The guide also explains the colour-coded due date system for tracking the status of rectifications.

This guide provides step-by-step instructions on how to perform an efficacy audit using the Efficacy Audit app on Android. It explains how to login, select the hospital and ward, complete questionnaires, answer questions, submit the audit, synchronise the results, and log out. Following this guide will help individuals efficiently and effectively conduct an efficacy audit using the app.

This guide provides step-by-step instructions on how to edit or delete a question for the Efficacy Audit in Synbiotix. It explains how to navigate to the relevant section, make changes to a question, mark it as a cleaning question or change its type, set a default answer, make a question inactive, and reorder questions. Viewing this guide can help users efficiently manage and customise their questionnaires for efficacy audits.

This guide provides step-by-step instructions on how to add a question to the Efficacy audit in Synbiotix. It explains how to choose the question type, add options for multiple-choice questions, set default answers, and specify whether the question is mandatory or not.

This troubleshooting guide provides step-by-step instructions on how to troubleshoot the issue of a user not receiving post-audit emails. It covers checking user role assignments, assigning locations correctly, and ensuring the user is in a notification group.

This guide provides step-by-step instructions on how to change functional risk category settings in Cleaning Standards. These settings control audit schedules, rectification timescales and minimum auditing requirements.

This guide provides step-by-step instructions on how to activate Efficacy audits for an xClean user in Synbiotix.

This guide provides a quick and easy step-by-step process for changing rectification timescales for each functional risk in Cleaning Standards.

This guide provides a detailed, step-by-step process for conducting audits using the Cleaning Standards app on iOS. It explains how to log in, select and audit locations, report failures, take photos, and sign off the audit. It also covers skipping areas, synchronisation, and logging out.

This guide provides step-by-step instructions on how to access xClean reports on Synbiotix. It explains how to run a report, apply filters, and export the data to an Excel spreadsheet. By following this guide, users can easily analyse their cleaning data and find the information they need for better decision-making.

This guide provides step-by-step instructions on how to view and export an audit report in Cleaning Standards. By following these steps, you can access detailed information about audit scores, points breakdown, sign off information, comments, skipped rooms, rectifications, and room-by-room breakdown.

This guide provides a step-by-step process for resetting a user's password for the Synbiotix Efficacy audit. It explains how to navigate to the necessary settings and provides clear instructions for resetting the password.

This guide provides step-by-step instructions on how to send data logs for Cleaning Standards on Android devices when encountering a bug. Sending these logs helps the development team identify and resolve the issue.

This guide provides step-by-step instructions on how to assign and remove elements from areas in the Synbiotix xClean system. It explains the importance of assigning elements to ensure they appear on the audit screen and how to make elements active or inactive.

This guide provides step-by-step instructions on how to create new users in Synbiotix xClean. It covers everything from logging in to assigning roles or profile groups and locations.

This guide provides step-by-step instructions on how to send data logs for Cleaning Standards on iOS devices when encountering a bug. Sending these logs helps the development team identify and resolve the issue.

This guide provides step-by-step instructions on how to access and use the Reporting Dashboard. It explains how to login, navigate to the dashboard, apply filters, view performance graphs, and export data. By following this guide, users can easily track and analyze the performance of their areas, making it a valuable resource for monitoring and improving cleaning standards.

This guide provides step-by-step instructions on how to perform an Efficacy Audit via a desktop computer using Synbiotix. It explains how to access the audit through Cleaning Standards or Sigma, complete the questionnaires, add comments if necessary, and submit the data. This guide is useful for individuals who need to conduct an efficacy audit and want a clear and concise process to follow.

This troubleshooting guide explains why the number of scheduled audits may not align with the expected monthly audit count. It clarifies that audits can span multiple months and provides steps to view these audits using the Scheduled Audit report in Synbiotix. The guide offers two methods to access the report - through the Dashboard and through Reports - and provides instructions on applying filters to refine the list of scheduled audits.

This step-by-step guide provides clear instructions on how to perform a xClean audit via a web browser. It covers everything from accessing the necessary platform to auditing rooms, reporting failures, and signing off on the audit.

This guide explains how to set colour thresholds and re-audit schedules for the Efficacy Audit. By following these steps, users can customise the appearance of scores on the dashboard based on different thresholds. This allows for easy visual identification of areas that require attention. The guide also provides an example of how to set the re-audit period for each threshold.

This guide provides a detailed, step-by-step process for conducting audits using the Cleaning Standards app on Android. It explains how to log in, select and audit locations, report failures, take photos, and sign off the audit. It also covers skipping areas, synchronisation, and logging out.

This guide provides instructions on how to access the Scheduled Audits Report in the Synbiotix Cleaning Standards system. This report can help you plan and manage your audit workload

xClean Cleaning Standards

Auditing

Dashboard & Reporting

System Administration

User Administration

Location Administration

Other

Troubleshooting

Efficacy Audits

Audits & Dashboard

Administration