Implementing AI: How Your Business Can Overcome Challenges

Gijs Ooijen
May 18, 2023
min read
September 19, 2023
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According to research by SnapLogic, 61 percent of employees say AI helps improve their work productivity. That's a significant number, but what if it could be 100%? Imagine the possibilities if every individual truly understood how to harness the full potential of AI. 

In today's rapidly evolving business landscape, implementing AI has become a necessity rather than a luxury. It has the potential to unlock new levels of productivity and growth. However, successfully navigating the challenges of adopting and utilizing AI is no small feat. 

Today, we look at what AI is, its challenges, and how to implement it in your business successfully. Because it can truly supercharge your operations.

What is AI, and why is it important?

Imagine AI as the master chef in your business kitchen, equipped with an endless repertoire of recipes and the ability to whip up culinary wonders in seconds. That would be awesome, right? Well, it can be true, kind of… 

AI—short for artificial intelligence—is like computers having a brain. We are teaching machines to think and learn with AI, just like humans do. Because of this, computers can understand, reason, and make decisions based on data, helping us solve complex problems and automate tasks that used to be done only by people. It's like having a digital assistant that can make our lives easier and more efficient.

Now, that’s where the excitement kicks in. AI can supercharge your business because it is just that: a personal digital assistant. Using AI is like having a team of super-efficient employees who can do almost anything for you—research, writing emails, analyzing tables, whatever. With AI on your side, you can boost productivity by a multiple we can’t even put a number on.

Implementing AI is hard

AI is undeniably awesome, but successfully implementing it is a whole different ball game. It's like having access to a supercomputer with incredible capabilities, but knowing how to harness its power is the real challenge. 

Sadly, it's not just plugging it in, and the miracles show up—it requires careful planning, expertise and a deep understanding of what you actually want it to do. 

The biggest challenges for AI adoption

What are the biggest barriers to AI implementation?

  1. Lack of understanding
  2. Resistance to change

How can you overcome them?

  1. Empower employees to embrace AI by fostering a learning culture and providing accessible information.
  2. Actively involving employees in the process and showcasing how AI can enhance their work. 

Despite the remarkable progress in AI technology, its widespread adoption is still impeded by a number of significant challenges. While AI holds immense potential to revolutionize our lives—from business operations to healthcare and beyond—it is crucial to acknowledge and address the hurdles that hinder its adoption. 

Let’s delve into the biggest challenges faced by AI on its path to mass adoption.

1.‎ Lack of understanding

One of the biggest hurdles in the mass adoption of AI is the lack of understanding surrounding the technology. While AI has gained considerable attention and hype since the launch of ChatGPT, there is still a significant knowledge gap among businesses and individuals when it comes to understanding what generative AI can do and how to use it effectively.

Aside from that, the concept of AI can feel very intimidating and scary when you don’t quite understand it. In fact, even when you do understand it, it is still a little bit scary… 

How to tackle this?

To overcome this challenge, education and awareness play a crucial role. Not only at a societal level, but you can already start implementing this in your business. Businesses need to invest in initiatives that facilitate AI literacy—training programs, workshops or maybe just a simple ebook. 

By fostering a culture of learning and providing accessible information, organizations can empower their employees to embrace AI and explore the potential it has for their specific roles.

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2.‎‎ Resistance to change

"Never change a winning team?" Right… Well, while it is a great saying, it’s not always true. One of the major struggles in implementing AI is the resistance to change. Humans love habits, and adopting new technologies can disrupt their routines. People might fear that AI will replace their jobs or undermine their expertise, which might cause them not to use it.

How to tackle this?

To overcome resistance to change, a cultural shift is necessary. Organizations need to foster an environment that encourages innovation and embraces the benefits of AI. This involves actively involving employees in the process, addressing their concerns and showcasing how AI can enhance their work rather than replacing it

Emphasizing the collaborative aspect of AI, where humans and machines work together as a winning team, alleviates fears and encourages acceptance.

Communication is crucial in managing resistance to change. Leaders must clearly emphasize the reasons behind adopting AI, the expected benefits and the support available to make the transition a success. Highlighting success stories from within the organization or industry can inspire confidence and demonstrate the positive outcomes that can be achieved through AI implementation.

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Common problems with AI technology

What are the problems with AI technology?

  1. Open-source vs. not open-source.
  2. Trust in AI.
  3. Data privacy and security.

Yes, AI is great. But it certainly has its own set of problems. From discussions that are currently going on between tech folks to questions about the correctness of AI output, the three main challenges facing AI right now are:

1.‎ Open-source vs. not open-source 

“To open-source, or not to open-source. That is the question.” One challenge lies in deciding whether to use open-source AI frameworks or proprietary systems. Open-source frameworks provide flexibility, community support and customization options. But they may require more technical expertise to implement and maintain. On the other hand, proprietary systems often offer user-friendly interfaces and dedicated customer support. But they may limit customization options. But there’s another question: can we trust any party to be the single owner of the most powerful technology in the world?

2.‎ Trust in AI 

Trust is a critical concern when it comes to AI technology. One aspect is the trouble with false information generated by AI systems. AI models trained on large datasets can produce outputs that appear accurate but may still contain errors. The biggest problem with AI outputting false information is that it gives you false information with as much confidence as the correct information. It can be hard to recognize false information if you're learning about a subject.

3.‎ Data privacy and security 

AI's reliance on data raises concerns about privacy and security. Collecting, storing and processing vast amounts of sensitive data can expose businesses and individuals to privacy breaches. In fact, OpenAI is already in legal trouble, with government agencies questioning where they got the data they used to train the models from.

How to successfully implement AI into your business?

Implementing AI into your business can be a game-changer. Not only in terms of benefits, but also in terms of costs. According to a report by IBM, 54% of organizations have reported cost savings as a result of AI implementation.

The potential of AI

AI has vast applications across a wide range of industries, and its potential is virtually limitless

In the business sector, AI can streamline operations by doing things such as automating repetitive tasks and providing data-driven insights for informed decision-making. In education, AI-powered systems can personalize learning experiences and facilitate intelligent tutoring.

Healthcare can benefit from AI by improving diagnostics and patient monitoring. Sales and marketing can leverage AI to enhance customer targeting and provide personalized recommendations. The IT sector can utilize AI for cybersecurity and intelligent virtual assistants. And those are just a few of the many examples.

How to implement it?

Successfully implementing AI can bring various challenges. But it doesn’t have to be too complicated. It certainly isn’t impossible. Leveraging powerful tools is the key to overcoming the challenges of implementing AI. Since the launch of OpenAI’s ChatGPT, hundreds—if not thousands—of AI tools have been launched.

Not all will be useful for your business, but many can be in some way or another. There are tools to:

If you can think of it, it probably exists.

One of the best tools of all is Scribe's AI Text Generator. It allows you to harness the capabilities of AI to generate high-quality text documents, making the implementation process smoother and more efficient. 

Scribe’s AI text generator helps fuel creativity and streamline processes. With the AI Text Generator, you no longer have to start with a blank page. Simply provide your process, and the AI will generate process documentation for you, allowing you to quickly build SOPs, help centers and more.

It also enhances your writing quality. The AI Text Generator goes beyond generating text. It offers grammar and style suggestions, helping refine your work and produce polished, professional documentation.

But the best thing of all, it helps you build and share documentation quickly. By utilizing Scribe's automatic process guides, you can cut down on process documentation time significantly. Build training manuals, SOPs and other essential documents with just a few clicks.

This means you can now create Scribes, like these, literally within a minute.

This is not only useful to speed up your regular processes, but it can also help you explain new AI tools and techniques to your colleagues in seconds. Once you start using it, it becomes an invaluable resource for fostering understanding and collaboration within your organization.

Supercharge your business with artificial intelligence

AI holds tremendous business potential, but using it effectively requires the right approach and tools. It may not be an easy journey, but any business can use AI to its advantage with the right resources and strategies. 

Remember: implementing AI is a marathon, not a sprint. 

Tools like Scribe AI are perfect for navigating the challenges of AI implementation and maximize its benefits for your business! It writes process documentation for you, enhances your writing with grammar and style suggestions and allows you to build and share documentation quickly and effortlessly. 

Jess M.—head of implementation at a 200-person software company—called it “Incredible!” He said: “It has made my job way easier for me!” 

So, why wait? Embrace the possibilities of AI and start harnessing its power today with Scribe AI.

Ready to try Scribe?

Scribe automatically generates how-to guides and serves them to your team when they need them most. Save time, stay focused, help others.