Introduction
In the fast-paced business world, having an efficient process management system is key to success.
Without proper software to process documents and track and optimize workflows, a company can quickly fall behind its competitors.
For that reason, we’ve gathered a list of the top seven process management software solutions that will help your business stay on top. For each section, we will go through the most notable features of the platform, reviews, and pricing.
Before we go into the different platforms and their features, let's look at an overview and discuss what process management software exactly is!
TL;DR: Top process management software of 2024
I've spent tens of hours researching the best process management software and compiled this list of the best ones on the market. They are listed here:
- Scribe — AI documentation & templates
- ClickUp — Project & task management
- Process Street — Workflow automation
- KissFlow — Collaboration & user management
- Teamwork — Task management & analytycs
- Monday.com — Automation, tracking & reporting
- ProcessMaker — Automation for business processes
What is process management software?
Process management software is a tool that helps businesses streamline their operations, cut down on wasted time, and boost efficiency. These tools are equipped with features that help businesses manage and automate their processes, from task management and workflow tracking to process automation.
Once your company grows, businesses will start facing process bottlenecks and workflows that become more complex. This is where process management software helps.
Types of process management software
There are several types of process management software available in the market. Some of the most popular ones are:
1. Process & workflow automation software
These tools automate workflows and processes, eliminating the need for manual task completion. They often include features such as automated triggers and notifications, process customization options, process documentation, and integration with other apps.
2. Task Management Software
Task management tools track, assign and manage tasks. They often include features such as to-do lists, task tracking and time management.
Task management software is usually equipped with great team collaboration tools.
3. Process Mapping Software
Process mapping tools are designed to visualize and track processes. They often include features such as process flow charts, process milestones, and analytics.
Why Do You Need Process Management Software
Process management software can help you streamline your business processes, reduce errors, and improve efficiency. It allows you to:
- Streamline operations: Process management software helps businesses streamline their processes, cutting down on wasted time and resources.
- Boost efficiency: By automating processes and tasks, businesses can save time and effort so they can focus on more important tasks.
- Reduce errors: With process management software, businesses can reduce the chances of errors and mistakes.
- Improve customer satisfaction: With efficient processes, businesses can improve customer satisfaction by meeting deadlines and providing better services.
- Lowering costs: By eliminating manual tasks and improving efficiency, businesses can reduce their overhead costs.
That’s why having a good process management software solution is essential.
Top process management software of 2024
Next, let's jump into the list of different process management software.
1. Scribe — AI documentation & templates
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G2 Rating: 4.8 out of 5 stars
Capterra Rating: 4.9 out of 5 stars
Scribe Pricing: Free Basic Plan
Scribe Overview
Scribe is a process documentation tool that will turn any workflow into a how-to guide — complete with text and screenshots.
Just click "Record" and go through your process. Scribe will automatically create an actionable step-by-step guide that you can link, export or embed in any of your favorite tools.
Whether it's hiring a new employee, training team members or onboarding new customers, Scribe helps businesses document their processes fast with a secure, user-friendly platform.
What's best, Scribe has a generous free Basic plan for everyone who wants to get started.
Anyone looking to switch from manual process documentation to a more automated one should take advantage of Scribe.
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2. ClickUp — Project & task management
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G2 Rating: 4.7 out of 5 stars
Capterra Rating: 4.7 out of 5 stars
ClickUp Pricing: Free Plan
ClickUp Overview
ClickUp is an all-in-one project and task management software designed to help teams stay organized. It offers a variety of features, such as task assignment, task tracking, process automation, and team collaboration.
It also comes with Gantt charts, Kanban boards, and timeline views to help teams visualize their projects and tasks. It integrates with over 500 apps like Slack, Google Drive, and Dropbox, so teams can be more efficient.
If you're looking for a solution that visually maps out your entire process and allows you to automate parts of it, ClickUp is a great option.
3. Process Street — Workflow automation
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G2 Rating: 4.6 out of 5 stars
Capterra Rating: 4.7 out of 5 stars
Process Street Pricing: Starting at $100 a month
Process Street Overview
Process Street is an online workflow automation platform that helps businesses automate manual processes and streamline operations. It is designed to help organizations quickly create custom workflows and process documents that can be reused and shared with their teams.
With Process Street, users can manage every step of a process, assign tasks to team members, and track progress in real-time. The platform also offers features like custom forms, checklists, automated reminders and notifications, and reporting.
It is a more expensive solution than others on our list, so I especially recommend it for teams instead of individuals.
Check out our list of the top Process Street alternatives.
4. Kissflow — Collaboration & user management
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G2 Rating: 4.3 out of 5 stars
Capterra Rating: 3.9 out of 5 stars
Kissflow Pricing: Starting at $15 a month
Kissflow Overview
Kissflow is a workflow automation solution that helps businesses design, automate, and manage their workflows. It enables users to create and design their workflows and track their progress quickly.
It comes with collaboration tools, user management, automated notifications, reminders, analytics, and reporting. It also provides an activity log to track all user actions within the system.
Kissflow also has templates, which enable users to quickly set up their workflows. It's a great solution for businesses that need a simple and easy-to-use workflow automation system.
5. Teamwork — Task management & analytics
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G2 Rating: 4.4 out of 5 stars
Capterra Rating: 4.5 out of 5 stars
Teamwork Pricing: Free to use
Teamwork Overview
Teamwork is project management software that helps teams stay organized and productive. It offers a variety of features, such as task management, file sharing, collaboration tools, and analytics. It provides the ability to create projects, assign tasks, track progress, and manage deadlines.
Any process that requires collaboration between teams can be managed with Teamwork. It also integrates with popular third-party applications like Hubspot, Slack and Mailchimp.
I recommend Teamwork for businesses that need an all-in-one solution for managing projects and tasks. It's also a great choice for teams that must collaborate on things like process documentation.
6. Monday.com — Automation, tracking & reporting
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Capterra Rating: 4.6 out of 5 stars
Monday.com Pricing: Free for individuals and starting at $8 a month for teams
Monday.com Overview
Monday.com is a powerful project management platform designed to help teams stay organized and collaborate more effectively.
When it comes to process management, Monday.com offers features such as automated workflows, task assignments, tracking, and reporting. These are all great for businesses that need to track progress and manage complex processes.
Similar to ClickUp, it also features useful visual tools such as timelines, Gantt charts, and Kanban boards. It also integrates with all the popular apps like Slack, Outlook, Microsoft Teams, and more.
If you're looking for a project management platform that can handle complex processes, Monday.com is an excellent choice. It's also highly customizable and scalable, so it can meet the needs of any business.
7. ProcessMaker — Automation for business processes
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G2 Rating: 4.3 out of 5 stars
Capterra Rating: 4.5 out of 5 stars
ProcessMaker Pricing: Starting at $1,495 a month
ProcessMaker Overview
ProcessMaker is a no-code workflow automation platform designed for medium- to large-sized businesses. It offers an intuitive graphical user interface and powerful features to help speed up the development and execution of complex business processes.
With ProcessMaker, users can create and manage automated business processes such as document approvals, customer onboarding, and financial transactions. It offers a library of templates to quickly get started.
ProcessMaker also provides features such as analytics, reports, forms, and dashboards to help understand and improve the performance of workflows. ProcessMaker has a mobile app for users to access and process information from any device.
As I mentioned, it's a solution for larger side businesses, so it's not intended for small business owners who are just getting their feet wet with process automation.
Consider your own needs with process management software
As you saw, there are many different process management software solutions on the market today. Each one offers its own unique features and benefits that can help you optimize your business processes.
When choosing the right process management software for your business, consider the features you need for your specific needs.
Do you need a tool fully dedicated to process documentation? Or do you need software capable of handling various tasks, such as forms, analytics, and reports?
For example, Scribe is THE solution for process automation and saving time from manual process documentation. By recording your screen, it automatically creates step-by-step guides for any internal of external processes.
On the other side, Monday.com is a great choice for task tracking and management.
It all comes down to what you need.
