15 Best Work Instructions Software for Teams in 2024

By
Shreelekha Singh
June 3, 2022
13
min read
Updated
January 10, 2024
Photo credit
Want to align your team and maximize efficiency? Document knowledge with work instructions software. Pick from these top 15 options.
Generate Process Docs Free!


Introduction

Jump to...

Without clear work instructions to guide everyone in the team, you're setting them up for failure. 

It's like constructing a building without a blueprint. Even with the best materials and manpower, you'll likely end up with a subpar structure. 

But the biggest challenge is creating, maintaining and distributing work instructions effectively. 

If you're relying on text documents and sheets to coordinate with your team, it's time to level things up. You need seamless work instructions software to document everything and manage instructions effortlessly. 

Let's look at our 15 best picks for work instructions software. 

TL;DR: Top 15 work instructions software solutions 

  1. Scribe
  2. Dozuki 
  3. Stonly
  4. Andonix Smart Work Station
  5. ScreenSteps
  6. Poka.io
  7. LivePro
  8. WorkClout
  9. SwipeGuide
  10. REWO
  11. Tulip
  12. SweetProcess
  13. Dokit
  14. Proceedix
  15. Zaptic

What is work instructions software? 

Work instructions software centralized documents guiding your team to perform routine workflows and standardized processes. Work instructions are often used during onboarding or employee training, but also offer guidance for repeatable success in any task or project. 

While some teams and industries can rely on a shared folder and static documents, it can often be confusing and messy for remote teams or those performing complex workflows.

For example, if you work in manufacturing, a factory or other frontline positions, work instructions need to be quickly and easily accessible from mobile devices. And dealing with complex machinery or tools require specific instructions that are often difficult to define with just text. 

This is where work instruction software can perform where static documents can’t. A good tool simplifies the process of creating, distributing, and managing documents with a central location for employees to access information. 

Key features of work instructions software 

If you're looking for a good work instructions software, a quick Google search will likely overwhelm you with choices. Each tool is designed for different use cases and team structures.

Finding a tool that works for you is most important, but here are some key features to look out for: 

  • Visual instructions and media: Work instruction software that allows you to add videos, gifs, or charts can bring clarity to complicated processes and work well for visual learners. 
  • Process and version control: Track which instructions you’re sharing with team members and ensure everyone has access to the right version. 
  • Reporting and analytics: Built-in reporting and analytics can help you identify which processes or tasks your team needs more direction on so you can provide additional training or resources. 
  • Clean user experience: A visually appealing and clean UX makes it easy for team members of any experience level to find and learn from these instructions. 
  • Document permissions and sharing: Control who has access to specific guides and documents, ensuring team members don’t get confused by processes they aren’t involved in. 

5 benefits of using work instructions software

The biggest benefit of using a work instruction tool is providing easy and quick access to necessary information whenever employees need it. It makes your teams’ jobs easier by reducing confusion and unnecessary errors.

The result? You can be more productive and reduce costs associated with repeat training and errors. 

Work instructions software also helps companies: 

  • Maintain consistency and accuracy in implementing standardized processes. 
  • Create a central repository for all documentation, giving team members a single place to look when they need further assistance or instruction. 
  • Manage updated versions of work instructions, so all team members are working following the most updated instructions. 
  • Share knowledge
  • among team members, efficiently train employees, and onboard new hires. 
  • Increase productivity and minimize expenses on onboarding and training. 

Try Scribe's Work Instructions Generator to get started for free!

Best 15 work instructions software solutions for teams in 2024

Let's break down our choices for the 15 best work instructions software to consider for your team.

1.‎ Scribe 

Scribe - work instructions software
G2 Rating: 4.9/5 stars

Capterra Rating: 4.3/5 stars

Scribe Pricing: Free basic plan | Pro Plan $29/user/month

Scribe Features: 

Scribe is an AI-powered tool that documents your work instructions for you, helping your team save hours on work instruction documentation.

With Scribe, all you need to do is turn on the extension or desktop app. The tool works while you work to document a shareable guide with text and screenshots.

With Scribe, you can easily capture, edit and share any workflow.

Scribes are available via quick link, or embeddable in hundreds of tools. And if you have several work instructions for one process, take advantage of Pages. Scribe Pages lets you combine Scribes with text and other media. Then use Scribe's generative AI to build training manuals, courses and so much more.

Answer FAQs and built a robust resource library, or simply answer questions as they come. No matter how you Scribe, it's always the fastest way to share how something's done.

Check out this Work Instructions Template to start documenting with Scribe.

"SOPs in seconds. The speed in which I can go from 'I need to show someone how to do something' to "' have a step-by-step process that I can send you' is INCREDIBLE." — Sean P., Marketing Branding Consultant

2. Do‎zuki

Dozuki - work instructions software
(Source: Dozuki)
G2 Rating: 4.4/5 stars

Capterra Rating: 4.3/5 stars

Dozuki Pricing: Starting at $17/month/user 

Dozuki Features: 

Dozuki is a manufacturing workforce transformation platform that makes it easy to standardize, train and execute work in plants, factories and on the field. Dozuki lets you do everything from capture knowledge from experienced employees to collect insights from real-time data, helping you make sure your work instructions are up-to-date and accurate. 

Dozuki houses your work instructions, as well as lets you create modules to guide new hires and employees through training modules and instructions. Employees can access past guides and processes as well as learn something new — all with built-in analytics and tracking that lets supervisors keep an eye on who has completed what. 

3. St‎only 

Stonly - work instructions software
(Source: Stonly)

G2 Rating: 4.5/5 stars

Capterra Rating: 4.6/5 stars

Stonly Pricing: Free plan available

Stonly Features: 

Stonly is an interactive guide that can lead employees (and even customers) through issue resolution, training and other work processes. Stonly creates interactive trainings that make learning more engaging for your team, helping them implement their knowledge for better retention.

Use it to onboard new employees, create knowledge bases or add instructions and launch guides directly to third-party tools your team uses every day. 

Stonly comes with pre-made templates, including a step-by-step instruction guide that makes creating work instructions easy. Templates make it easy for supervisors and managers to create their own work instructions, keeping their own teams in the know more efficiently. 

4. An‎donix Smart Work Station 

Adonix - work instructions software
(Source: Adonix)

‎G2 Rating: 4.9/5 stars

Capterra Rating: 4.9/5 stars

Anadonix Smart Work Station Pricing: Custom quote

Anadonix Smart Work Station Features: 

Smart Work Station from Andonix is a mobile and web-based solution designed to manage operational procedures for frontline workers and supervisors. It creates digital operating procedures with multimedia visual support, including videos, pictures and drawings for additional clarification and faster onboarding and training.

Smart Work Station connects to your machines and provides an alert when they don’t perform as they

5. Sc‎reenSteps 

ScreenSteps - work instructions software
(Source: ScreenSteps)
G2 Rating: 4.7/5 stars

Capterra Rating: 4.8/5 stars

ScreenSteps Pricing: Starting at $239/month for up to 25 users

ScreenSteps Features:

ScreenSteps is a knowledge-sharing and training tool designed for contact centers, software implementers and B2B SaaS vendors. ScreenSteps eliminates the need for memorizing processes or steps by giving employees and agents the information they need right when they need it, eliminating confusion, reducing errors and increasing productivity. 

Your knowledge base is also easily searchable so employees can find the exact work instructions they need to review or share with another team member. You can even create special troubleshooting guides that cover complex issues or generate courses to aid in employee training processes.

Different authorizations and permissions keep content within the appropriate team constraints, so everyone gets access to the information they need without getting overwhelmed by the things they don’t. 

6.‎ Po‎ka.io

Poka - work instructions software
(Source: Poka)
G2 Rating: 4.7/5 stars

Capterra Rating: 4.7/5 stars

Poka.io Pricing: Custom quote

Poka.io Features: 

Poka.io is another mobile and web-based tool designed to provide frontline workers in factories or shop floors with real-time information so they can solve problems and share information more efficiently.

Workers can access work instructions by scanning QR codes or searching the centralized database to quickly and easily find the information they need. 

Poka.io supports multiple languages, making it a powerful tool for diverse or international teams. It also has robust tracking and reporting, so you can see who is accessing documents and ensure all appropriate team members engage with the instructions and information they need to do their job efficiently. 

7. Li‎vePro 

LivePro - work instructions software
(Source: LivePro)
G2 Rating: 4.9/5 stars

Capterra Rating: 4.8/5 stars

LivePro Pricing: Custom quote

LivePro Features: 

LivePro is a knowledge management software tool for improving customer experience. As a work instructions tool, LivePro guides users through step-by-step processes to help them better understand complex processes.

It provides concise directions and answers to customer questions, making it easy for your team to find the information they need to do their job. LivePro has a robust search feature so your team can find exactly what they’re looking for in just a few seconds. 

LivePro can help your staff feel more comfortable and confident assisting customers, and you’ll experience fewer mistakes and a lower risk of error. Easy-to-follow process guides help cut training costs and improve team productivity, helping new agents get up and running faster. 

8.‎ Wo‎rkClout

WorkClout - work instructions software
(Source: WorkClout)
G2 Rating: 5/5 stars

Capterra Rating: 4.9/5 stars

WorkClout Pricing: Starting at $25/user/month

WorkClout Features: 

WorkClout’s platform is designed for quality engineering teams, helping them eliminate tribal knowledge and establish global standards.

Manage documents and versioning, access documents in real-time and organize everything into folders and assets. Make sharing photos, videos, and files easy, all on a mobile-friendly platform. 

WorkClout has flexible integrations and scales as your business grows. Work intuitively in real-time, allowing your team to stay connected and updated immediately on changes or process updates. All your data and information are encrypted and secure, so your team can work with peace of mind. 

9. Sw‎ipeGuide 

SwipeGuide - work instructions software
(Source: SwipeGuide)
G2 Rating: 4.8/5 stars

Capterra Rating: 4.3/5 stars

SwipeGuide Pricing: Starting at $350/month

SwipeGuide Features: 

SwipeGuide goes beyond just capturing and sharing knowledge — it also focuses on constantly improving it. Digital work instructions help capture information knowledge from frontline employees, keeping everyone in the loop and up-to-date so they can complete tasks faster. Align teams to increase productivity, prevent errors and reduce downtime and delays. 

SwipeGuide keeps things simple and visual, making it easy for employees to follow along as they’re completing a task.

Employees are involved in the instruction creation process, giving them an opportunity to provide direction, feedback, and on-the-job insight to ensure all your work instructions are accurate and easy to understand. 

10. RE‎WO 

REWO - work instructions software
(Source: REWO)
G2 Rating: 4.7/5 stars

Capterra Rating: 4/5 stars

REWO Pricing: Custom quote

REWO Features: 

REWO creates visual work instructions through a plug-and-play end-to-end video platform. REWO makes capturing, visualizing and communicating knowledge to anyone easier, more flexible and more efficient.

Visual work instructions help guide employees through complex processes and reduce human error. A built-in feedback loop makes employees more engaged and helps refine your work instructions and processes. 

Analytics and benchmarking help you gain visibility into your instructions so you can identify which processes employees might need additional training or direction on. REWO is also easy to use for new hire onboarding or when introducing a new product or process. Integrate with systems you already use to make adding REWO a breeze. 

11. Tu‎‎lip

Tulip - work instructions software
(Source: Tulip)

G2 Rating: 4.5/5 stars

Capterra Rating: NA

Tulip Pricing: Standard Plan $1200/station/year | Professional Plan $2400/station/year

Tulip Features:

Tulip is designed to streamline frontline operations and maximize efficiency with digital work instructions. It’s perfect for a team of operators working with complex machinery. 

You can integrate different elements—like edge connectivity, no-code logic, computer vision, etc.—to make your documentation media-rich and fully integrated. The best part: these documents are available across multiple devices to enable on-the-go access. 

Besides capturing information, Tulip also gives you deeper visibility into how these documents are being used. You can track workflows/processes and eliminate bottlenecks to optimize performance. 

12. Sw‎‎eetProcess

SweetProcess - work instructions software
(Source: SweetProcess)
G2 Rating: 4.3/5 stars

Capterra Rating: NA

SweetProcess Pricing: $99/team of 20/month

SweetProcess Features:

SweetProcess is a documentation tool for recording routine workflows, documenting policies, and managing tasks. You can also use it to maintain an internal knowledge base with frequently asked questions.

The tool allows you to create documents in different formats: procedures, processes and policies. Each format serves a specific use case. Besides, you can also manage permissions to customize who can view and edit these documents. You can also see the version history for every content in the app. 

This dynamic platform also integrates with over 100 apps to make your workflows seamless and connected.

13. Do‎‎kit

Dokit Work Instructions Software
(Source: Dokit)


G2 Rating: 4.0/5 stars

Capterra Rating: NACapterra Rating: NA

Dokit Pricing: Starter €60/month | Enterprise €300/month

Dokit Features:

‎Dokit is an all-in-one platform to create, manage and distribute work instructions. You can create these instructions in different document types, like step-by-step guides, user guides and product manuals. The platform also allows you to collaborate effectively with multiple members of your team.

This multilingual tool gives you an intuitive drag-and-drop editor to annotate and edit your content. You can also organize all the content in your dashboard using its category management and workflow validation capabilities.

14. Pr‎‎oceedix

Proceedix - Work Instructions Software
(Source: Proceedix)

G2 Rating: 4.5/5 stars

Capterra Rating: NA

Proceedix Pricing: Essential €17.5-20/user/month, Premium €35-40/user/month

Proceedix Features:

Proceedix is a purpose-built work instructions software for enterprise organizations. The platform lets you document workflows and processes digitally. You can also create SOPs and checklists for different tasks.  

With its Smart Configurator feature, you can leverage conditional logic to design automated workflows. This way, your team members can find customized answers based on the exact situation they’re facing. The tool also integrates with several other apps to make your documentation more efficient.

15. Za‎‎ptic

Zaptic - Work Instructions Software
(Source: Zaptic)

G2 Rating: 5.0/5 stars

Capterra Rating: NA

Zaptic Pricing: NA

Zaptic Features:

Zaptic is another work instructions tool designed for frontline operators and supply chain workers. Companies use this platform to boost workers’ productivity with paperless documentation and speed up routine tasks. It also helps in reducing mistakes leading to delays or damage.

This no-code documentation platform also helps in connecting workers across different locations. Capturing and sharing knowledge is also with its user-friendly interface and intuitive features.

Improve workplace productivity with work instructions software

As you scale, maintaining consistency and ensuring employees are following processes appropriately becomes a massive challenge — one made even harder if you’re trying to do it without software.

Using work instruction software eliminates extra work for your team, maintains consistency and ensures easy access to employees regardless of where they’re working from, helping your team increase productivity while cutting costs.

With the right work instructions software supporting you, your team can be stronger and more efficient. Scribe makes it easier than ever to document and share work instructions. Try it today for free!

Ready to try Scribe?

Scribe automatically generates how-to guides and serves them to your team when they need them most. Save time, stay focused, help others.