Top 10 Scribe Alternatives & Competitors 2023

By
Timan Wainaina
October 27, 2022
14
min read
Updated
January 9, 2024
Photo credit
Discover why Scribe is the best and most popular process documentation software by comparing its features and capabilities against the top Scribe alternatives.
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Introduction

Scribe is a great process documentation solution, but there are other options available. Scribe alternatives offer a variety of features and benefits, so it's important to compare before making a decision.

In this blog, we'll look at the top 10 Scribe alternatives. We'll compare features, pricing and ease of use, so you can find the perfect tool for your business.

TL;DR: Scribe alternatives & competitors

  • Scribe is a process documentation tool that automatically generates step-by-step guides.
  • There are various Scribe alternatives for different platforms, including Zight, Loom, Trainual, and more.
  • Other alternatives like Confluence and UiPath offer different features but may be more expensive.
  • Scribe is a top tool for process documentation due to its functionality, speed, ease of use and aesthetics.

What is Scribe?

Scribe - create how-to guides in seconds - Scribe alternatives
Scribe creates how-to guides in seconds

‎Scribe is a versatile, automated screen capture and process documentation tool.

With Scribe, you can instantly capture any screen process and workflow and turn it into a step-by-step guide or visual instructions.

You can use Scribe to:

  • Create process documentation—combining Scribes with video, images and more. 
  • Develop an effective onboarding program with step-by-step guides, job aids and work instructions. 
  • Automate and streamline workflow processes.
  • Build training materials.
  • Answer questions and promote collaborative learning. 
  • Assist customers and build FAQs. 
  • Adopt new technologies with supporting documentation.

Here’s a Scribe on how to make a step-by-step guide (that only took 15 seconds to create)!

Top 10 Scribe alternatives & competitors

Scribe vs. top competitors

If you never want to document a manual process again, Scribe is the best workflow documentation software out there.

Scribe competitors are mainly process documentation tools, screen recording and screen capture software, and knowledge base tools.

The Scribe Chrome extension automatically generates a step-by-step visual guide with instructions and screenshots, fast, for software documentation. It does this without any voice-overs, captions or extra effort.


‎You only need to turn on the tool and go through your workflow. The tool captures your on-screen workflow to create visual instructions—fast.

How to choose between Scribe and competitor products? 

What makes Scribe the best process documentation tool? Scribe strikes the right balance between:

  • Functionality.
  • Speed. 
  • Ease.
  • Aesthetics. 

So you can document and share processes in seconds. Here are a few benefits:

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1. Ease of use

The Scribe tool is so easy to use that anyone can do it, saving time and effort to document and share your process or workflow.

2. Onboard & train customers

Need to train a customer or new hire on something? Scribe is your solution for: 

  • Creating custom training and onboarding content.
  • Answering new customers' questions, and boosting onboarding and adoption.
  • Building FAQs or enabling your help desk. 

3. Answer questions & train teammates 

With ‍Scribe's step-by-step guides, you can quickly answer "how do I…?" questions, empower team members to learn processes and fill gaps in formal training programs.

4. Automate process documentation—15x faster 

Scribe increases process documentation time by 15x and reduces the time teams spend creating process documentation or SOP by 93 percent. 

5. Increase digital adoption

Scribe is also a digital adoption platform and knowledge-sharing tool. Scribe turns any process into a step-by-step documentation guide with visuals for any new tools (ERP, CRM, billing system, project management, etc.).

6. Onboard new hires

Almost every new hire needs the same onboarding process. You can create step-by-step documentation on projects, workflows, tools and more.

‎This improves the new-hire onboarding experience, saves time and builds fully functional team members—fast.
💡 Related resource: 9 winning project documentation examples

7. Create visual & dynamic process documentation

With Scribe’s Pages feature, you can combine your Scribes with video, images and more to create visual:

  • Release notes.
  • Standard Operating Procedures (SOPs).
  • Training manuals.
  • Employee handbooks.
  • Policy docs.
  • Onboarding documentation & templates.

… and more. 

Pages breaks even the most complex tools into bite-sized and easy-to-consume information. 

Here’s a Page that outlines everything you need to know to create a Zendesk onboarding guide

‎The 10 best Scribe alternatives

We've filtered Scribe alternatives by these features to narrow down to the top alternatives and competitors.

1. ‎Zight vs. Scribe

Zight: Scribe alternatives
(Source: Zight)

G2 rating: 4.6 out of 5 stars

Capterra rating: 4.6 out of 5 stars

Zight Pricing:

  • Free plan: Up to 25 items.
  • Pro: Starts at $9.95/month, with unlimited screen capture.
  • Team: Starts at $8/month/user, with 3 members minimum.
  • Enterprise: Contact for a custom quote.

Zight Description:

Zight (formerly CloudApp) is an all-in-one, cloud-based visual-sharing platform that lets you record, host and share videos, visuals (images, screenshots) and GIFs.

Pros: Zight is a good alternative to Scribe for grabbing and sharing quick screen recordings and making conversations with teams and customers faster. Add text highlights, voice-overs, annotations and more. 

Cons: Zight primarily focuses on screen recordings, not creating step-by-step guides. Users report reliability issues, bugs, crashes and Mac compatibility issues.

What users say about Zight:

  • "It's extremely customizable. Saves a lot of time in sending visualizations and videos."
  • "I really enjoy the video recording feature."
  • "The screenshot quality is not the best." 

2. Lo‎om vs. Scribe

Loom: Scribe alternatives
(Source: Loom)

G2 rating: 4.7 out of 5 stars

Capterra rating: 4.7 out of 5 stars

Loom Pricing:

  • Starter pack: Free for up to 50 users lite.
  • Business pack: $12.50/month/per user.
  • Enterprise pack: Contact for custom pricing.

Loom Description:

Loom is a versatile video recording tool that lets you simultaneously record yourself and your screens with audio and share it with others.

Pros: With Loom, you can generate animated, how-to video tutorials for your teams and audience with the key steps to get work done effectively. 

Loom can also create an automatic transcription for better guidance and integrates with other apps like Visio and Powerpoint.

Cons: Loom's business plan says you can add unlimited creators, but the pricing is per creator—making it more expensive than Scribe. Individuals may also need technical knowledge due to its user interface. Reviews report crashes, freezing, slow video uploading, and limited editing options.

🎓 Check out the best Loom alternatives & competitors in 2024

What users say about Loom:

  • "Loom makes creating videos and screencasts a breeze, even for non-technical users."
  • "The constant desktop app notifications to udpate (daily) interrupted my focus, hijacked my computer inputs, and drove me crazy to the point that I uninstalled the desktop app. Now I probably won't use it as much because I used the features that were *only* available on the desktop app."
  • "For small businesses or freelancers like me, the cost of monthly subscriptions may be a factor to consider."

3. Tr‎ainual vs. Scribe

Trainual vs. Scribe - Scribe alternatives
(Source: Trainual)

G2 rating: 4.7 out of 5 stars

Capterra rating: 4.8 out of 5 stars

Trainual Pricing:

  • Trainual for free with a 7-day trial. 
  • Build: $49.00/Month/5 seats.
  • Train: $99.00/Month/10+ seats.
  • Scale: $199.00/Month/20+ seats.

Trainual Description:

Trainual is great knowledge documentation, transfer software and training platform allowing teams to build how-to playbooks.

Pros: Trainual keeps everyone aligned with training, making every need-to-know resource, process, policy, procedure, etc., accessible. Content is searchable, encouraging faster onboarding and training, consistent collaborative documentation and seamless delegation.

Cons: Trainual can't create how-to guides automatically like Scribe. Customers report a steep learning curve with a confusing dashboard that can require user training. Plus, it's one of the more expensive process documentation tools, so you get less for your money.

What users say about Trainual:

  • "The pre-made templates provided an excellent starting point, saving me valuable time and effort."
  • "The staff appreciate the engaginig images and videos!"
  • "I've also found that making edits to steps can be a bit awkward, and when I export documents, the formatting ends up looking completely different from what I had in the editing mode."

4. Fl‎owShare vs. Scribe

Flowshare vs. Scribe - Scribe alternatives
(Source: FlowShare)

G2 rating: 4.8 out of 5 stars

Capterra rating: 4.8 out of 5 stars

FlowShare Pricing: 

  • 14-day free trial.
  • Professional Single: $40/month/workspace.
  • Professional Teams 3+: $32/month/workspace.
  • Enterprise: Contact for custom pricing. 

FlowShare Description:

FlowShare is a process documentation tool running in the background to automatically document your workflow and create a step-by-step process guide for staff.

Pros: FlowShare captures the actions you take and creates a branded process manual you can use to train your employees. You can create brand templates, blur sensitive information and export to multiple formats.

Cons: FlowShare takes hours to create step-by-step guides with screenshots, text and arrow instructions. It's not a screencast tool, so you won't be able to capture videos. It's a Windows-only platform, so if you're a Mac or Linux user, you won't be able to use the tool.

What users say about Flowshare:

  • Finally, no more manual screenshotting and typing "Click this here" and "Hit Enter" a hundred times.
  • "The pricing standard offer for a single user is very high when compared to a group of users, and this will affect the startup consumers."

5. Ta‎ngo vs. Scribe 

Tango vs. Scribe - Scribe Alternatives
(Source: Tango)
G2 rating: 4.5 out of 5 stars

Capterra rating: Not Reviewed

Tango Pricing:

  • Tango starter: Free plan for up to 25 seats/25 workflows.
  • Tango Pro: $16/user/month. 
  • Tango Enterprise: custom quote.

Tango Description:

Tango is a "how-to" process documentation software that uses a Chrome extension to capture your screen and workflow to automatically create step-by-step guides.

Pros: Tango creates process documents like how-to playbooks, training guides, product guides, help center articles and more. Tango documents the steps and generates a how-to guide with screenshots, descriptions and callouts.

Cons: Tango is similar to Scribe, but with fewer features. Tango is also relatively new in the market compared to Scribe. Users report the editing features can be cumbersome and bug issues. One customer noted the Tango branding can't be removed from the documentation.

What users say about Tango:

  • "Dead simple to record, review, and share processes without too much hassle."
  • "I appreciate how simple the app is to use."
  • "Sometimes the screen capture can be a little bit buggy."
  • "The Tango branding is over the top and cannot be removed."

6. Us‎erGuiding vs. Scribe

UserGuiding vs. Scribe - Scribe alternatives
(Source: UserGuiding)

G2 rating: 4.6 out of 5 stars

Capterra rating: 4.7 out of 5 stars

UserGuiding Pricing: 

  • 14-day free trial. 
  • Basic: Starting at $89.00/2500 users/month.
  • Professional: Starting at $389/20,000 users/month.
  • Corporate: Contact for a custom quote.

UserGuiding Description:

UserGuiding is a versatile, no-code user onboarding software to create quick, easy and interactive product user guides.

Pros: UserGuiding creates interactive walkthroughs. Its interactive, drag-and-drop display and interface make it appealing and easy to use.

Cons: UserGuiding only generates interactive walkthroughs, not full documentation guides. The tool also lacks detailed analytics, so you won't be able to access detailed insights. It's also more expensive than other process documentation tools.

What users say about UserGuiding:

  • "Once integrated into your website it is extremely easy to use."
  • "It really helped us implement in-app communication with our clients."
  • "With the solution being no/low code, it can sometimes be tricky to get the desired outcome if there is an unorthodox element in your application."

7. Ui‎Path vs. Scribe

Ui‎Path vs. Scribe - Scribe alternatives
(Source: UiPath)

G2 rating: 4.6 out of 5 stars

Capterra rating: 4.6 out of 5 stars

UiPath Pricing:

  • Basic: Free personal account.
  • Pro: $420/month/with basic support.
  • Enterprise: Contact for a custom quote.

UiPath Description:

UiPath, formerly StepShot, is an AI-powered, real-time process business automation tool. UiPath was made into this list because of its Task Capture tool for workflow design and automation.

Pros: UiPath Task Capture records your workflows and creates auto-generated process maps that you can share.​ Users with no coding or scripting skills can use UiPath to create a graphical representation of workflow processes.

Cons: UiPath doesn't build any how-to guides or process documents because it's essentially a screenshot tool. And it's very expensive, preventing small businesses from using it.

What users say about UiPath:

  • "Easy to use, equipped with all the necessary capabilities to perform thorough analysis of our tasks."
  • "It shows you everything your employees are doing on their computers, like what they click or type."

8. Fo‎lge vs. Scribe

Folge vs. Scribe - Scribe alternatives
(Source: Folge)

G2 rating: Not rated

Capterra rating: 4.8 out of 5 stars

Folge Pricing:

  • Free plan available for 5 guides. 
  • Personal license: $84. 
  • Business license: $140.

Folge Description:

Folge is a faster tool to create, manage and share your processes and knowledge.

Pros: Folge is a desktop tool to capture your workflow steps with every mouse click, create annotations and customize screenshots. Folge generates guides in seven formats, including HTML, .doc, PDF, and Powerpoint slides. You can also blur sensitive information to prevent exposure and organize project guides.

Cons: Folge is limited to desktops (Windows and Mac beta) only, and offers limited documentation features. Users report a bit of a learning curve, complicated formatting, bug issues, and an expensive subscription model.

What users say about Folge:

  • "All my colleagues are impressed by the looks of the tutorial I've made."
  • "Very simple and intuitive software to use."
  • "I wish I could output into our documentation platform." 

9. Sn‎agit vs. Scribe 

Sn‎agit vs. Scribe - Scribe Alternatives
(Source: Snagit)

G2 rating: 4.7 out of 5 stars

Capterra rating: 4.8 out of 5 stars

Snagit Pricing:

  • Single User License: $62.99 annually.
  • Snagit + Assets: $112.98 annually.
  • Snagit + Camtasia: $329.99 annually.

Snagit Description:

Snagit by Techsmith is a video recording desktop tool that captures your screen with cursor movements with audio.

Pros: You can capture your entire desktop screen, a region, a window or a scrolling screen from a webpage/app with a single click. You can use it to manually create short tutorials, long online teaching sessions, demos, etc.

Cons: Snagit is essentially a screen recording tool with audio. It doesn't automate creating tutorials or guides to share with teams or users. 

What users say about Snagit:

  • "Snagit allows you to take "snapshots" of any object on your screen and then allows you to modify the image before saving."
  • "The ability to simply cut and paste the screenshot makes adding them to a document seamless."
  • "The features and tools are pretty intuitive."

10. Co‎nfluence vs. Scribe

G2 rating: 4.1 out of 5 stars

Capterra rating: 4.5 out of 5 stars

Confluence Pricing: 

  • Free for up to 10 users. 
  • Standard: $5.75/user up to 50,000 users.
  • Premium: $11/user up to 50,000 users.
  • Enterprise: Contact for custom pricing.

Confluence Description: 

Confluence by Atlassian is a project documentation, knowledge management and collaboration tool.

Pros: Teams can use Confluence to gather and manage project data in one place and collaborate on a document in real time. If you're using other Atlassian apps like Trello and Jira, you can seamlessly connect pages with your other systems.

Cons: Confluence doesn't create step-by-step guides or how-to processes like Scribe. Users report a steep learning curve, problems with formatting and editing, slow load and response times, and the search function can return too many results to be helpful.

Pro tip: You can integrate Scribe into Confluence to improve process documentation. Check out our Scribe on how to enable the Confluence<> Scribe integration more info:

This way, you can fill your Confluence-based wiki with auto-generated guides by Scribe!

What users say about Confluence:

  • "This can be referred to as the company wikipedia for projects."
  • "I can easily create and organize documents, share code snippets, and track project progress."
  • "I have encountered some difficulties with certain templates and pages, as they tend to load quite slowly and can be time-consuming."

Scribe FAQs

Who should use Scribe?

Scribe is for everyone! Scribe was for the problem solvers, doers and go-to people, but anyone can use it to share a process or answer a question.

How much does Scribe cost?

Scribe currently offers three pricing plans.

  • Scribe Basic: Free.
  • Scribe Pro: $29/user/month. 
  • Scribe Enterprise: Request a customized quote. 

What is the difference between Scribe and Dubble?

Scribe is powered by AI, allowing you to add context to your guides in seconds — just type a prompt for our Open AI-powered assistant, and it will do the rest of the job for you. Dubble doesn't offer AI-powered features at this moment.

Also, Scribe can serve as a standalone document management system due to Scribe Pages and an intuitive Scribe Dashboard.

What are the benefits to using Scribe?

  • Scribe is the easiest way to show anyone how to do anything.
  • Scribe creates how-to guides while you work and serves them to your team members when they need them the most.
  • Use on various platforms through Chrome, Edge and Desktop apps for Mac and Windows.
  • Combine with videos, images and more using the Pages feature. 
  • Automatically generate step-by-step guides.
  • Easily edit and customize documents with text, annotations and custom branding.
  • Share process documents directly to teammates with a link, embed in any knowledge base, export as PDF or export to Confluence. 
  • Use universal updates to ensure all employees have hands-on best practices. 

Does Scribe have AI capabilities?

Scribe AI is a ChatGPT-powered text generator for your company's documentation.

Scribe AI is the first AI tool for process documentation. Just tell Scribe AI what you need, and it will do the rest. For example:

  • "Help me create a SOP for how to analyze data with Google Sheets."
  • "Write a getting started guide for our new customer support software."
  • "Create an onboarding guide for new employees."

Scribe AI generates a detailed, step-by-step document that is clear, concise and easy to understand. ‎Automatically create any process document you could ever need: SOP, help center, getting started guide, onboarding, and more. 


While there are a few Scribe alternatives for organizations to consider, Scribe's user-friendly interface and comprehensive features still stand out for product documentation. Try our free ChatGPT Process Generator here.

Ready to try Scribe?

Scribe automatically generates how-to guides and serves them to your team when they need them most. Save time, stay focused, help others.